CLAIMS:
All claims must be made within 72 hours upon receipt of goods. Damage on all shipments must be reported to UPS driver or noted on the bill of landing at the time of delivery.
RETURNS:
All returns to Austin Cotton require a Return Authorization number. Returns are not accepted after the 72 hours. Returns made without a Return Authorization number will not be accepted.
SHIPPING CARRIER:
All orders are shipped via UPS Ground. Customer must request alternate shipping at the time the order is placed to guarantee delivery.
- Additional Charges apply for residential delivery
UPS GROUND TRANSIT TIMES:
- Additional Charges apply for residential delivery
